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Guest Help & Support
Frequently Asked Questions
GENERAL QUESTIONS
"PAYMENTS, CANCELLATIONS & REFUNDS"
BOOKING & CHECK-IN POLICIES
Only registered guests are permitted in the rooms and suites.
Special requests are subject to availability, cannot be guaranteed, and extra fees may apply
Pets are not allowed in hotel
A maximum of 2 adults and 1 child are allowed in a room or a suite.
A maximum of 3 adults and 1 child are allowed in the one bedroom suite.
For bigger families, find out more about interconnecting rooms from the front desk or guest relations.
Children are welcome to stay for free up to 12 years old using existing bedding, as per the room's maximum occupancy.
Please select the appropriate package while making a booking. Options with and without breakfast are available.
One (1) car parking slot is available for each apartment.
No outside food is allowed to be kept or consumed in the hotel premises.
Outside food should be immediately picked/collected by the guest.
Commercial activities are strictly forbidden in the hotel or hotel rooms. Any commercial equipment or boxes are not permitted in the rooms.
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