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Frequently Asked Questions
GENERAL QUESTIONS
BOOKING & CHECK-IN POLICIES
"PAYMENTS, CANCELLATIONS & REFUNDS"
What is the Check-in and Check-out time?
Check- In time is 14:00 Hrs and Checkout time is 12:00 noon.
Early check-in is subject to available and additional charges may apply.
Late check-out is subject to availability and additional charges may apply
Who is permitted in the rooms and suites?
Only registered guests are permitted in the rooms and suites.
Special Requests
Special requests are subject to availability, cannot be guaranteed, and extra fees may apply
What happens if we have additional guests?
Additional guest charges may apply and vary based on the room's maximum occupancy.
Are pets allowed in the hotel?
Pets are not allowed in hotel
How many people can stay in a room/suite?
A maximum of 2 adults and 1 child are allowed in a room or a suite.
A maximum of 3 adults and 1 child are allowed in the one bedroom suite.
For bigger families, find out more about interconnecting rooms from the front desk or guest relations.
Is there a charge for children staying at the hotel?
Children are welcome to stay for free up to 12 years old using existing bedding, as per the room's maximum occupancy.
Is breakfast included in my booking?
Please select the appropriate package while making a booking. Options with and without breakfast are available.
How many car parkings are available for each apartment?
One (1) car parking slot is available for each apartment.
What is the hotel policy for outside food & beverages?
No outside food is allowed to be kept or consumed in the hotel premises.
Outside food should be immediately picked/collected by the guest.
What is the hotel's policy on commercial activities?
Commercial activities are strictly forbidden in the hotel or hotel rooms. Any commercial equipment or boxes are not permitted in the rooms.
Is smoking allowed?
Golden Sands is a no-smoking hotel apartment.
Where are Golden Sands Hotel Apartments located?
Golden Sands 3 and 5
Address: 10 B Street, Al Mankhool, Bur Dubai, Dubai, UAE
Google Map https://goo.gl/maps/oZWKpb8GBvXA2w9C8 (https://goo.gl/maps/oZWKpb8GBvXA2w9C8)
Golden Sands 10
Address: 15 B St, Al Mankhool Road, Behind Spinneys, Dubai, UAE
Google Map https://goo.gl/maps/ENx5PckmmpXhyD4c8 (https://goo.gl/maps/ENx5PckmmpXhyD4c8)
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